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1. Disclaimer

1.1 Under no circumstances is Sabrina's Flowers liable for loss of profits, whether direct or indirect or any indirect or consequential damage whatsoever suffered by you. 

1.2 If Sabrina's Flowers fails to supply services or goods offered by the website, Sabrina's Flowers' liability is limited to supplying the services or goods again or if it does not supply the services or goods again, the payment of the cost of having the goods or services supplied again. 

1.3 Sabrina's Flowers does not warrant expressly or imply that your access to and use of the Site, or any other website linked to this Site will be uninterrupted or error free. 

1.4 The Sabrina's Flowers website does not warrant, expressly or impliedly that any defects will be corrected or that the Site (or any website linked to this Site) or the server which stores and transmits content to you are free of viruses or any other harmful components. 

2. Limitation of Liability 

2.1 To the extent permitted by law, in no circumstances (including negligence) will Sabrina's Flowers, our officers, employees, advisers, partners, agents or suppliers, or any of our licensors, related companies and affiliates or their officers, employees, advisers, partners, agents or suppliers, be liable for any damages that result from: 

2.1.1 any of your in action or text appearing on the Site; 

2.1.2 your reliance on the Site; or the use of or access to, or the inability to use or access the Site, or the loss of any data; or 

2.2 This limitation of liability extends to our licensors, related companies and affiliates and each of our or their officers, employees, advisers, partners, agents, suppliers, individually or jointly. 

3. Intellectual Property 

3.1 The scripts (computer code that comprise this website) are copyright and may not be downloaded, copied or otherwise stored unless in their original at with the full written approval of the webmaster. 

4. Your Use of the Site 

4.1 This Site is available only for your personal use. You may: 

4.1.1 print copies of the Content and store associated files on your own computer for the purposes of using this Site and the services provided on this Site; and 

4.1.2 reference hypertext documents on this server from your own documents. 

4.1.3 print, copy and distribute the in action on this site pursuant with these terms of use. 

4.2 You must not: 

4.2.1 use the Site in any manner or for any purpose which is unlawful or in any manner violating any right of the website or which is prohibited by the Terms and Conditions. 

5. Links 

Sabrina's Flowers disclaims all warranties with regard to the content of or otherwise relating to other web sites or resources linked in any way to this Site. Any links to a third party site are provided for convenience only. The website is not responsible for and makes no representations concerning the condition and content of, or products offered at the third party site. A link does not indicate, expressly or impliedly, that Sabrina's Flowers endorses the site or the products or services offered there. Your access to any linked site and use of any products or services offered there is at your own risk.

6. No Legal Advice or Business Advice 

The data and in action contained on this Site are for your general in action only and are not intended to be a substitute for legal advice.

7. CANCELLATION

Should you need to cancel your order, the full amount will be refunded less a $25 administrative fee, ONLY IF notice is received by Sabrina's Flowers 24 hours prior to the scheduled delivery date. Cancellations received with less than 24 hours notice prior to the date of delivery will be charged at 50% of the total order value. We are unable to cancel orders that have already been created and are in the process of being delivered.

 

8. RETURNS AND REFUNDS

sabrinasflowers.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. As each flower is unique, so too, are your special requirements and concerns surrounding your order. For that reason, we ask that you please call our shop on (02)4303 0745 to discuss any queries or concerns you may have in relation to your gift. A number of resolutions may be available to you and are subject to your particular situation. Should you wish to return your order, please notify us within 24 hours of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Note: All refunds for orders placed online or over the telephone are credited back the original credit card on which the order was purchased. Refunds for in-store purchases may be processed through the original credit card for which the order was purchased or by EFTPOS only. A voucher to the same amount paid will be issued for all cash purchases. Refunds are made at the discretion of sabrinasflowers.com.au.

9. Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and colour scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain items may be necessary due to increased demand, especially during major holidays such as Christmas, Valentine's Day and Mother's Day. In single-flower bouquets and arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another colour.

10. Other 

By using this Site, you are acknowledging your consent to the above Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this Site.